Shipping policy
At YEONIE, we are pleased to offer complimentary standard shipping on all orders via trusted delivery partners (such as DHL, UPS, and local postal services).
1. Order Processing Time
Orders are typically processed and dispatched within 1-3 business days. During this time, our team carefully prepares and inspects your items to ensure they arrive in perfect condition.
2. Delivery Timeframes
Once your order has been dispatched, the estimated delivery time is:
- Standard Shipping: 3-10 business days
Please note that delivery times are estimates and may occasionally vary due to:
- High-volume peak seasons (e.g., Black Friday, Holidays)
- Public holidays in the destination country
- Unforeseen weather events or carrier delays
While we strive to meet these estimated times, external factors may cause occasional delays. Rest assured, we are doing everything possible to deliver your order promptly.
3. Tracking Your Order
Once your order ships, you will receive a confirmation email containing your tracking number. This allows you to monitor your package's journey in real-time. Please allow 24-48 hours for the tracking information to update on the carrier's website.
4. Contact Us
If you have any questions or concerns regarding your shipment, our team is here to help.
- Email: hi@yeonie.com
(Please include your order number in your email so we can assist you more efficiently.)